The world has been turned upside down by COVID-19. Both work and home life have become dramatically different, and getting back to a sense of normalcy has been challenging. However, if the time has come to open your business doors once more, there is a way to make sure operations run smoothly. Read on to find out how.
Mistake 1: Not Cutting Costs
A considerable number of businesses have taken a financial hit. So, if you can cut costs in any area, then do so. Something as simple as being able to hire a virtual office instead of committing to a CBD premises can save you thousands of dollars. You’ve been working from home in lockdown, so you may find that continuing business operations from your abode is worth your while.
With a virtual office, you can offer the illusion of being in a business district without the hefty price tag. Enjoy a business address, mail and phone services, and much more, all from the comfort of your home.
Mistake 2: Ignoring Government Advice
Putting that ‘open’ sign up for the first time after weeks in lockdown can ease a lot of stress because it feels like life is getting back to normal. The problem is, no-one knows what ‘normal’ is anymore. With this in mind, it’s vital that you change your business to suit the times and be aware of government recommendations. Follow advice, know your obligations, and create a safe working environment for all.
Mistake 3: Ignoring Worker and Customer Concerns
Coronavirus does not discriminate. It has swept across the globe, infecting both young and old. With this in mind, it’s imperative to keep your customers and staff as safe as possible. One part of achieving this is by listening.
If people have concerns about social distancing protocols, the use of masks, or cleaning procedures, then don’t disregard them. It’s your duty as a business owner or manager to keep your team and customers as safe as possible.
If a worker doesn’t feel safe and doesn’t want to return to work, then give them that option. Address their concerns, and try your hardest to rectify the problem.
Mistake 4: Not Having a Safety Plan in Place
It’s easy to assume that you can return to work, and it will be business as usual. However, that won’t necessarily be the case. Every firm must have an updated safety plan in place. Fortunately, there is no shortage of information and templates online.
You must create a preparedness plan that outlines how your business will comply with guidelines and standards. These might include social distancing procedures, identification and isolation of sick people, controls for pick-up and delivery, and instructions for shoppers.
Mistake 5: Not Accepting Help When You Need It
Mental stress is at an all-time high as business owners and their workers grapple with all the implications of COVID-19. One of the most significant errors you can make after reopening your business is not asking for assistance or accepting it if it is offered.
You don’t have to bear your stress on your own. In fact, countless individuals and organizations are only too willing to help. Accept this and share the load.
The “normal” we used to know in business has been replaced by one that’s still quite foreign. After reopening your business, you may not get everything right straight away. However, there are a few things you can do to welcome this new sense of normality. Make sure you abide by government regulations, ask for help when you need it, and listen to those around you. You’ll be back in action in no time.